FAQ NPOs

How do I become a NGO Advisor Member?

You can sign up here 

How much does it cost?

R350 per annum

How can I pay?

You have two options when making payment. You can pay via EFT or Payfast.

EFT:

Paying by EFT or Bank Deposit is easy. When you reach the payment page on the Sign-up Form simply select “EFT (Electronic Funds Transfer)” as your payment method. Please use your NPO or NPC number as a payment reference. Once you have made payment please upload your proof of payment onto the Sign-up Form.

NGO Advisor Banking Details
Bank: ABSA
Account Name: NGO Advisor
Type of Account: Current Account
Account Number: 409 6624 345
Branch code: 632005

Payfast:

When you reach the payment page on the Sign-up Form simply select “Payfast” as your payment method. You can make payment with your credit card or debit card . Using your credit card or debit card is 100% safe. We have implemented Payfast on our website and Payfast uses Extended Validation SSL with 2048-bit encryption. We don’t save your card details.

Once you have made your payment please enter in your order number generated by the system (NOT your NPO or NPC number) into the order number field on the Sign-up Form.
 
 

How do I know when my NGO Advisor Membership expires?

Your expiration date will be communicated to you and you will have to provide us with all updated documents required to be listed for the next fiscal year.

How do I request an update of my organisation’s rating?

Non essential Rating documents that have been acquired by the NPO after submission of the essential documents for Rating can be submitted to NGO Advisor at any time. 

Please email info@ngoadvisor.co.za requesting the form for Submission of Additional Documents.

How do I view my organisation’s rating information online on NGO Advisor’s web site?

After joining NGO Advisor and submitting all the relevant information and documents, you will be able to view the following organisational information:

Please click here to view the NPO Directory

  • Name of organisation
  • NPO Registration Number
  • Rating Awarded
  • Date of Membership
  • Sector of operation
  • Certificate Type
  • Physical Address
  • Province
  • Number of years in operation
  • Website of organisation and link to organisation website
  • Mission and Vision of Organisation
  • 50 Word description of Organisation
  • Rating Table detailing the names of the documents submitted

The following information pertaining to your organisation will be made available to donors by way of a password:

  • Contact person and telephone number/s
  • Email Address
  • Income listed on most recent AFS
  • Expenses listed on most recent AFS
  • Annual planned budget amount

Only donors will be able to access the above information.

How did NGO Advisor calculate my organisation’s rating?

NGO Advisor will score your submitted documents and information in accordance with the Rating Table which details the number of points allocated for each submission.

NGO Advisor will endeavour to determine that documents speak to the NPO’s Scope of Work, we do not judge individual documents, we confirm that the NPO has them in place. We do not perform an audit function.

My charity is not Top-Rated by NGO-Advisor. How can my charity achieve Top-Rated status?

The only way NPO’s can achieve top-rated status is for the organisation to have the required documents in place.

NGO Advisor can assist NPO’s to obtain certain documents/policies.

How does NGO-Advisor decide which organisations to evaluate and rate?

All registered SA NPO’s can sign up to NGO Advisor, even if they do not have all documents in place. 

There are some documents that are essential and have to be submitted on the Rating Form but others, such as policies, can be submitted at a later date.  NGO Advisor will offer support or refer the NPO to relevant organisations for assistance to obtain the documents not submitted. 

The more documents submitted, the higher the Rating score.